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The SmartLine Timer is guaranteed for 3 years.
The guarantee does not include repairs due to misuse or using a power supply with the wrong voltage.
It is also limited to the timer electronics.
Use the Request a Repair button to send us a description of the problem you are having and
we will send you an RMA # to include with your timer.
Request a repair
This will allow us to process your timer more efficiently and quickly.
Our fees apply to any timers unless you can supply a date of purchase that is within 3 years of date we recieve the repair.
We hope that everyone is happy with our products but in the event that you are not please note the following.
We stand behind our product, but if you need to return the timer the following exceptions apply.
The information we collect is used for internal review,
saved for support of customer products or discarded.
It is not shared with other organizations or companies for commercial
purposes.
For each visitor to our Web page, our Web server automatically recognizes the consumer's domain name and e-mail address (where possible).
We collect information volunteered by the consumer, such as survey information and/or site registrations. We do not collect information on consumers who browse our Web page.
With respect to cookies: We currently do not set any cookies. This may change depending on the shopping cart used.
If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the address on our contacts page.
If you supply us with your postal address on-line you will only receive the information or products for which you provided us your address.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.
Customers may prevent their information from being used for purposes other than those for which it was originally collected by calling us at the number provided on our contacts page.
Upon request, we provide site visitors with access to transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, communications that the consumer/visitor has directed to our site (e.g., e-mails, customer inquiries), contact information (e.g., name, address, phone number) that we maintain about them ,a description of information that we maintain about them. Consumers can access this information by writing to us or email at the address on our contacts page. Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial information, unique identifiers, transaction information, communications that the consumer/visitor has directed to the site. Consumers can have this information corrected by sending us e-mail or writing to us at the address on our contacts page.
With respect to security: When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site.
If you feel that this site is not following its stated information policy, you may contact us at the address on our contacts page.